Program Details

Just follow this simple process to return your MacroBins for cash and credit.

  1. Contact a Macro customer service representative at 1-800-845-6555 or fill out this contact form (link to form)
  2. Fill out the RGA (Return Goods Authorization) form that will be sent to you by your assigned customer service representative
  3. Follow the return guidelines (link) and cleaning guidelines (link) to properly return the bins.
  4. Schedule a date and time of return.
  5. Your credit will be processed within 1-2 business days after receipt of the bins.

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